The programme helped her move beyond thinking of design as a physical outcome and see it as part of a broader human experience. And as she had always worked alongside like-minded people, completing the PGD with professionals from different industries changed that. It exposed her to new ways of thinking and leading and reinforced the idea that hospitality is fundamentally collaborative.
"This programme has given me more lenses to look through – commercial, operational, emotional and strategic," she says. "It has helped me become more well-rounded and more intentional in the kind of work I want to do."
